Child Access Guidelines

Who Can Bring Children?
Only Legacie Residents and Jayde Spa Members may bring children aged 5 years and older to the Spa. Children are welcome free of charge but must always be accompanied and supervised by a responsible adult resident (18+).

Supervision Policy

• A single adult may supervise no more than two children at a time.

• Children aged 16 or under must be accompanied by a Legacie Resident over 18 years old.

• Once a child turns 16, they may visit the Spa as a guest and pay the applicable guest fee according to the resident's membership type.

Behaviour Expectations
Children must behave in a calm and respectful manner at all times. Disruptive or inappropriate behaviour will not be tolerated.

Facility Restrictions (For Safety):

• Jacuzzi Pool: Allowed for children aged 5–16 with adult supervision.

• Sauna & Steam Room:

• Children under 12 are not permitted.

• Children aged 12–16 may use these areas with adult supervision and must adhere to recommended time limits.

• Cold Plunge: Not permitted for anyone under 16.

• Items such as snorkels, masks, fins, flippers, and inflatables are not allowed in the jacuzzi pool.

Hygiene & Safety

• All users must shower and use the toilet before entering the spa facilities.

• Do not bring children with contagious illnesses into the Spa.

• Be mindful—while we clean and dry the floors regularly, they may still be slippery due to frequent use. Please walk with caution.

Parent/Guardian Responsibilities
Parents/guardians are fully responsible for their child’s safety, conduct, and personal belongings. Jayde Spa is not liable for accidents or lost items.

Child Booking & Availability

How to Book
Children's sessions cannot be booked via the Jayde Spa App. Bookings are available on the day, subject to availability. Please speak to a staff member at the Spa Lounge Reception to check for space and register your child.

Note: We do our best to provide access, but we cannot guarantee availability on the day.

Permitted Child Entry Hours

Weekdays (Mon–Fri):

• Ages 5–16: 10:00am–12:00pm and 4:00pm–6:00pm

• From 6:00pm onward, access is limited to those aged 12+

Weekends (Sat–Sun):

• Ages 5–16: 11:00am–2:00pm

• From 2:00pm onward, access is limited to those aged 12+

Please note: Permitted hours may be changed at any time for operational, safety, or maintenance reasons. We will always aim to notify residents in advance via notices displayed in the Spa Lounge Reception area.

Changing Facilities

Jayde Spa provides male, female, and accessible changing rooms with showers and toilets.

• Children over the age of 8 must use the changing rooms that correspond with their sex.

• Children aged 8 and older may use the changing rooms without supervision.

• Children are not permitted in opposite-sex changing rooms after their 8th birthday.

Lockers are available for personal use. However, we recommend avoiding bringing valuables, as the Spa cannot be held responsible for lost or damaged items—even when stored in lockers.

Thank you for helping us maintain a safe, respectful, and relaxing environment for all guests.
For any questions or further assistance, please contact our team—we’re happy to help.

Jayde Spa Team
📅 Updated: 08 April 2025